FAQs

FAQ's

Frequently Asked Questions (and Answers!)

  • Is the event rain or shine?

    Yes! This is a rain or shine (or snow) event. Most of the experiences, entertainment, food and beverages are under covered areas in the concourse or tented. You are welcome to bring your umbrella!

  • Does Fluor Field have a Clear Bag Policy?

    Yes, Fluor Field does have a clear bag policy.


    Any clear bag is allowed as are a few non-clear options. If you must bring a bag to the event, please review the full policy to make sure your bag is approved.  If it’s too large, you may be asked to bring it back to your vehicle.

  • Where are my tickets?

    When you purchased tickets online, you should have received a confirmation email with a PDF of your tickets.  


    If, for any reason, you’re not able to locate your tickets, please call the Greenville Drive at 864-240-4500 and they will assist you.  The Drive’s box office will be open on each day of the event as well to help with last minute issues.

  • Can I use my ticket for either day?

    Your ticket reflects Friday, Saturday or Sunday admission, and can only be used for the specified day. 


    -Fri Opening Night Celebration & VIP Event 5pm-9pm

    -Saturday 11am-6pm

    -Sunday 11am-6pm


    You are welcome to come and go on the same day. You may — within the same day — get a hand stamp and return later that afternoon.

  • Will there be food and drinks?

    Will there be food & drinks?  Yes, food and drinks will be available for purchase throughout the event and on District 356.  


    An assortment of German-inspired foods, ballpark favorites, hot chocolate and coffee, Gluhwein, and a wide assortment of holiday beers in the Biergarten. 

  • What's included in my ticket?

    The price of admission covers entrance into the park and ALL the activities associated with the event!


    Shopping on District 356 (Field Street) is free!

  • Where should I park, and where is the entrance?

    Where should I park and where are the entrances?  Parking is available in several lots surrounding the stadium and throughout downtown Greenville. 


    Take advantage of the trolley system to park and ride near the stadium and parking throughout the downtown area (view interactive map here).



    Please be aware of road closures due the parade on Saturday, 12/9.  Arrive early to the area, have fun at Kringle Holiday Village and then walk to your viewing spot! 


  • Can I bring my...

    Umbrella? Yes!


    Pet? No (we love them too, but licensed service animals only)


    Camera? Yes!


    Stroller? Yes!


    Purse/Diaper Bag? See our clear bag policy here

  • When will Santa be there?

    Santa will be here in his tent on Saturday AND Sunday.

    • Saturday from 11am to 6pm
    • Sunday from 11am to 6pm

    Make sure you have your camera handy to snap a pic!

  • Are you still looking for Vendors?

    No, all our spots for the 2023 event are filled.  We encourage you to come check out the event to see if it’s a fit for your business and apply next year.

  • What if I still have questions?

    If your question relates to the venue (Fluor Field) or ticketing,  or Kringle Holiday Village happenings, please contact the Greenville Drive.


    If your question pertains to the Kringle Holiday Village Kringle Loot or Silent Auction, please contact the Rotary Club of Greenville.


    If your question is for Santa, you’ll have to wait until you see him.

What is the Schedule of Events?

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